Welcome to the FreeToolr Customer Support Center. If you are experiencing an issue, have a question, want to report a bug, suggest a new feature, or simply need assistance using one of our tools, you have come to the right place. Our support team carefully reviews every request and works continuously to improve the platform based on user feedback.
Submit a Support Request
Please complete the support form below with as much detail as possible. Providing detailed information helps us understand your issue faster.
Typical response time: 24 to 48 Business Hours
Support Request Form
We Can Help With
Technical Issues
Tool not working, unexpected errors, website loading issues, processing failures, download problems, file conversion issues, browser compatibility.
Bug Reports
Incorrect results, broken buttons, layout issues, mobile display problems, missing content, broken links. Please include screenshots whenever possible.
Feature Requests
New AI tools, SEO utilities, PDF features, image editors, calculators, developer tools, productivity features, API integrations. Many improvements come from community feedback.
General Questions
Tool functionality, supported file formats, best practices, tool limitations, feature availability, upcoming updates.
Business & Partnerships
Partnerships, advertising, affiliate opportunities, product reviews, collaboration, media requests. Or email [email protected].
Before Contacting Support
Many questions can be resolved quickly by trying these steps:
If the issue continues, submit the support form above.
Response Times
| Priority | Estimated Response |
|---|---|
| General Questions | 24 to 48 Business Hours |
| Technical Issues | 24 to 48 Business Hours |
| Feature Requests | 3 to 7 Business Days |
| Partnership Requests | 2 to 5 Business Days |
| Security Reports | As Soon As Possible |
Security Reports
If you have discovered a security vulnerability, please contact us immediately. Responsible disclosure helps keep FreeToolr safe for everyone. Security-related reports are reviewed with high priority.
Frequently Asked Questions
How long does support take?
We aim to respond to most requests within 24 to 48 business hours.
Can I request a new feature?
Absolutely. Feature requests are one of the primary ways we improve FreeToolr. We encourage you to share your ideas.
How do I report a bug?
Choose Bug Report in the support form, describe the issue, include the affected tool URL, and attach a screenshot if possible.
Do I need an account to receive support?
No. You can submit a support request without creating an account.
Can I report an incorrect AI response?
Yes. If a tool generated inaccurate results or behaved unexpectedly, please report it through this form so we can investigate and improve it.
Can I advertise or partner with FreeToolr?
Yes. Select the appropriate category in the support form or email [email protected].
Our Commitment
Every support request is reviewed by our team. We are committed to providing:
Thank You
We appreciate every bug report, suggestion, feature request, and message from our community. Your input helps us continue building one of the world’s largest collections of free online AI tools, SEO utilities, PDF converters, developer resources, and productivity calculators.